Terms & Conditions

AIOB Online Terms and Conditions

1. Introduction

  • These terms and conditions ("Terms") apply to your use of AioxOnline.com ("Website").
  • Include a sentence defining your business: (E.g., "AIOB Online is an online retailer specializing in mobile accessories, recharge services, and mobile phones.")
  • By accessing or using the Website, you agree to be bound by these Terms.

2. Ordering and Payment

  • Outline your accepted payment methods.
  • Indicate if prices include taxes (VAT).
  • State your order confirmation process.

3. Shipping and Delivery

  • Specify your shipping carriers and estimated delivery times.
  • Detail your UK and international shipping policies (if applicable).
  • Address any additional shipping fees or restrictions.

4. Returns and Refunds

  • Clearly state your return window (e.g., 30 days from purchase).
  • Describe the conditions under which returns are accepted.
  • Explain your refund process (timeline, any restocking fees).

5. Intellectual Property

  • State that the Website's content (logos, images, product descriptions) is owned by AIOB Online and protected by copyright.
  • Prohibit users from copying, distributing, or modifying content without permission.

6. User Conduct

  • Prohibit any use of the Website for illegal or harmful purposes.
  • Include rules around user reviews, if relevant (e.g., no offensive language).

7. Limitation of Liability

  • State that AIOB Online is not liable for indirect or consequential damages arising from Website use.
  • Establish that information on the Website is provided as-is without warranties of accuracy.

8. Disclaimer

  • Include a general disclaimer regarding product warranties, liability for errors, etc.

9. Changes to Terms and Conditions

  • Reserve the right to update these Terms at any time, with notice to users.

10. Governing Law

  • Specify that these Terms are governed by the laws of England and Wales (or the relevant jurisdiction).

Additional Sections You MIGHT Need

  • Privacy Policy: If you collect user data, have a separate privacy policy linked within these Terms.
  • Account Creation: If users can create accounts, include terms related to this function.
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Frequently Asked Questions

What is AIOX?

Where do you deliver?

How long does delivery take?

Can I return my order?

Do you offer free returns?

Is my payment information secure?

Do you offer any discounts?

How do I track my order?

Can I cancel my order?

What if my item arrives damaged?

How do I contact support?

Do you offer pay-in-3 instalments?