Privacy Policy

AIOX Online Privacy Policy

Effective Date: 2/10/2024

This Privacy Policy describes how AIOX Online ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website ("Site") and services ("Services"). We are committed to protecting your privacy and complying with all applicable laws and regulations, including the UK General Data Protection Regulation (GDPR).

Information We Collect:

We collect various types of information when you use our Site and Services, including:

    • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, postal address, payment information, and date of birth.
    • Device Information: This includes information about the device you use to access our Site and Services, such as your IP address, device type, operating system, browser type, and unique device identifiers.
    • Usage Information: This includes information about how you use our Site and Services, such as the pages you visit, the features you use, and the searches you conduct.
    • Location Information: We may collect your location information if you enable location services on your device or through your IP address.

How We Use Your Information:

We use the information we collect to:

    • Provide, operate, and maintain our Site and Services
    • Process your orders and transactions
    • Communicate with you about your account, orders, and other relevant information
    • Send you marketing and promotional communications (with your consent)
    • Analyze how you use our Site and Services to improve them
    • Personalize your experience on our Site and Services
    • Detect, prevent, and investigate fraud and other illegal activities

Disclosure of Your Information:

We may disclose your information to:

    • Service providers who help us provide our Site and Services, such as payment processors, marketing partners, and data analytics providers.
    • Law enforcement agencies, government officials, or other third parties if required by law or to protect our rights or the rights of others.
    • A potential buyer or acquirer of our business in the event of a merger, acquisition, or other business transaction.

Data Retention:

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the following rights under the GDPR:

    • The right to access your personal information
    • The right to rectify your personal information
    • The right to erase your personal information
    • The right to restrict the processing of your personal information
    • The right to object to the processing of your personal information
    • The right to data portability

You can exercise your rights by contacting us at support@aioxonline.com

Cookies and Similar Technologies:

We use cookies and similar technologies to track your activity on our Site and Services and to personalize your experience. You can opt out of receiving cookies by adjusting your browser settings. However, please note that doing so may affect your ability to use certain features of our Site and Services.

Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

Children's Privacy:

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [email protected]

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at support@aioxonline.com